Privacy policy for LearnSci

LearnSci is committed to safeguarding the privacy of website visitors; this policy sets out how we will treat information you submit to this.

Who we are

This website is provided by Learning Science Ltd (trading as LearnSci), a private company specialising in designing and developing learning technology for science and engineering.

LearnSci is committed to your privacy. Any information you supply to us will be kept in confidence and not shared for marketing purposes.

Please read on for more details on what data we collect and what we do with it.

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What information we collect and how we use it

Visitors to our website

When you visit www.learnsci.com, we collect:

  • IP address (processed during your session and stored in a de-identified form)
  • the device’s screen size
  • the device type (unique device identifiers)
  • browser information
  • geographic location (country and city only), and 
  • the preferred language used to display our website. 

This information is anonymised so we can’t and won’t try to identify you or your exact location.

Our legal basis for collecting this information is:

  • legitimate interests - we collect this info as it is useful for our business to understand how much traffic our website gets, which pages are popular, when they are accessed and where in the world they are accessed. 

Data is processed in the following locations:

  • Our website is located in the United Kingdom.
  • We use a third party, Google Analytics, to track visitors to our website and pages they visit, on the device they are using. This information is stored in the United States of America. Google’s privacy policy is available here: www.google.com/privacy.html.
  • We use a third party, Hotjar, to track users’ movement through our website, and their interactions with it. No personally identifiable information is stored by Hotjar. Hotjar's privacy policy is available here: www.hotjar.com/privacy.

We retain this data until:

  • It is no longer useful for us to keep these records e.g. the structure of our website has changed.

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Using our Contact us and Request a demo forms

If you use our Contact us or Request a demo forms, we collect: 

  • your name, institution and email address, plus information you provide in the subject and message fields such as your subject area and your role

Our legal bases for collecting this information is:

  • legitimate interests - to allow us to answer pre-sales queries and record email exchanges with existing and potential customers. We do not use this information beyond responding to the specific query.

Data is processed in the following locations:

  • We use a third party, Webflow, to collect information via the forms. This data is stored in the United States of America. Webflow’s privacy policy is available here: https://webflow.com/legal/privacy. 
  • We use a Google Workspace Spreadsheet to store the information from the forms. This data is stored in the United States of America. Google’s privacy policy is available here: www.google.com/privacy.html.
  • We use a third party, Zapier, to connect Webflow and Google Workspace via an automated workflow. This data is stored in the United States of America. Zapier’s privacy policy is available here: https://zapier.com/legal/data-privacy. 

We retain this data until:

  • You request it to be removed.

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Signing up to receive email newsletters/information about the Teaching Innovation Awards

If you opt in to receive email newsletters and/or information about the Teaching Innovation Awards, we send marketing communications relating to our business which we think may be of interest.

We collect:

  • Your name, institution and email address, plus any information you provide in the text fields.

Our legal basis for collecting this information is:

  • consent. You can inform us at any time if you no longer require or wish marketing communications to be sent by emailing us at info@learnsci.com.

Data is processed in the following locations:

  • We use a third party, Webflow, to collect information via the forms. This data is stored in the United States of America. Webflow’s privacy policy is available here: https://webflow.com/legal/privacy.
  • We use a third party, Mailchimp, to send our newsletters. This data in Mailchimp is stored in the United States of America. Mailchimp’s privacy policy is available here: https://www.intuit.com/privacy/statement/. 
  • We use a third party, Zapier, to connect Webflow and Mailchimp via an automated workflow. This data is stored in the United States of America. Zapier’s privacy policy is available here: https://zapier.com/legal/data-privacy.

We retain this data until:

  • You request it to be removed.

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Applying to our Teaching Innovation Awards

If you apply to our Teaching Innovation Awards, we collect:

  • Your name, institution and email address, plus any information you provide in the text fields.

Our legal basis for collecting this information is:

  • consent - you can withdraw your application at any time and request that we delete the information we hold about you.

Data is processed in the following locations:

  • We use a third party, Jotform, to process information entered into our TIA application forms. This data is stored in the United States of America and Europe. Jotform’s privacy policy is available here: https://www.jotform.com/privacy/ 
  • We use a third party, Google Workspace, to store the information. This data is stored in the United States of America. Google’s privacy policy is available here: www.google.com/privacy.html.

We retain this data until:

  • You choose to unsubscribe. All newsletter emails allow you to unsubscribe via a link in the footer at any time and you will no longer receive email newsletters/information about the TIAs from us. We will also delete your data from Webflow and Mailchimp if you specifically request us to do this. 

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What we will and will not do

We will:

  • only disclose your personal information to other organisations if we are required to do so by law, in order to help investigate/prevent unlawful activity,  in order to defend our legal rights or to prospective buyers or sellers of company assets.

We will not:

  • use any information you provide for the purposes of automated decision making, including profiling. 
  • provide your personal information to any organisations or third country for the purpose of direct marketing and will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Cookies

As is common practice with almost all professional websites this site uses cookies. Cookies are tiny text files that are downloaded to your computer. They act as memory, allowing the website to remember your computer on a return visit. We set site preference cookies so any preferences you set while using this site are recorded for your next visit.

You can disable cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. You can delete cookies stored on your computer using your file management software.

Other websites

This website may contain links to other websites. We are not responsible for the privacy policies of these other websites.

Changes to this policy

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. This policy was last updated on 24 April 2023 to comply with the GDPR (General Data Protection Regulation).

Your rights

Data Rights Requests (DRR)

You have the right to request access to the personal data we hold about you. Any such request or queries about this right should be sent to info@learnsci.com. There is no fee unless the request is excessive or unfounded. We will require proof of your identity to carry out the request (e.g. passport, driving licence). We will respond within 30 days of your request, which starts immediately on receipt of the request, unless a payment is due in which case it commences once the payment has been received.

Amending or erasing your personal information

If you want to access, amend/rectify or delete (erase) the personal data we hold or have any questions about this policy, please write to us by email to info@learnsci.com or by post to LearnSci, 3 Orchard Court, St Augustine’s Yard, Bristol, BS1 5DP.

Making a complaint

The Information Commissioner (ICO) is the UK’s independent body set up to uphold information rights. If you have any concerns regarding our privacy practices, please visit this page https://ico.org.uk/concerns/ on the ICO’s website where you can raise these concerns with them directly.

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